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photo credit: caddymob via photopin cc

photo credit: caddymob via photopin cc

 

 

 

 

 

 

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

What is marketing?  To me, marketing is communication.  We communicate the existence, benefits and attributes of whatever it is we want to sell, whether it’s a product, service, a cause or ourselves.

When you think about it, communication can encompass quite a bit in the context of what a company does.  We normally think of marketing as the messaging a company blasts out to build brand awareness and induce purchases.  But what about the way a company communicates through the quality of products it builds, or how helpful its customer service is at solving customer problems, or how it treats its employees or its respect for the environment. If marketing is communication, then everything the company does, both internally and externally, is communicating in some way with a stakeholder to the company. This means that marketing in any company is a big job.

So, how can a company make this big job of marketing manageable, especially if it’s a startup or small growing company with limited resources?  My answer is a 3-step process that I developed based on past learnings in growing companies.  While this 3-step plan won’t guarantee success, it will help companies understand what they need to do to create their marketing and where they need to focus their limited resources.

Here’s my process for developing and executing on effective marketing:

1.  Start from the ground and work up by developing the company brand pillars on which to build the entire marketing foundation. Click here to learn about brand pillars and access tools for developing them.

2. Once brand pillars are set, focus on building strong marketing from the core of the company (its product or service), out.  Click here to access this tool for building strong marketing.

3.  Once strong marketing is built, it needs to be communicated through available channels.  Click here to access my guide that helps me in  selecting the appropriate marketing channels to use for growing a company.

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

This is a high-level master list that I maintain to help guide me in selecting which marketing channels to use for growing a company. It lists out the distinct channels for communicating to consumers, and marketing at its most basic level is communicating.  It is organized as follows:

  • Product/Company
  • Web/Online
  • Mass Advertising/Traditional
  • Direct Marketing & Sales
  • Bricks-Mortar Retail
  • Resellers
  • Marketing Frameworks

I don’t adjust the categories above, but I do adjust on a fairly consistent basis what goes into each category, as a result of what I read, learn and use.

For example, I use to have Facebook Fan pages, where Facebook allowed for e-commerce retailers to integrate the shopping experience directly into the social experience of Facebook. But after poor performance, most major retailers have pulled their Facebook stores and I have since removed it as a potential viable marketing channel that I would consider.

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This is a great tool that I like to use to help identify a company’s marketing weaknesses and if flipped around, can be used to help build a strong marketing platform.

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This is a great infographic on being an entrepreneur, from Funders and Founders:

 

 

 

 

 

 

 

 

 

 

 

 

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

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I love playing in the snow.  Some recent scenic pics from X-C skiing.

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

I read an article recently about selling by just making it easier to buy. It got me thinking of a few ways this plays out in my work:

  • Messaging vs. product:  do I focus on more messaging/advertising or do I focus on improving and making a better product that drives word-of-mouth marketing and repeat customers?
  • Price vs. customer service: do I focus on dropping my price to induce purchases or offering better customer service with a generous return or guarantee policy?

These comparisons are not necessarily an either/or, but do offer food for thought in how I might spend my resources to make it easier for a customer to buy.  Instead of trying to sell harder, how can you make it easier for your customer’s to buy?

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.