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photo credit: caddymob via photopin cc

photo credit: caddymob via photopin cc

 

 

 

 

 

 

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

This is a keystone document that organizes many of the tools and content posted on my website that relate to selling a consumer product to retail channels. It is organized according to the key components for retail sales in a consumer products company.

Sales is responsible for securing and managing distribution of the company’s products through retailers, distributors and other resellers.   In a small company, the sales components below are handled by no more than a few people, or even just one individual, with the potential for support through outsourced providers.  In a large company, there are many individuals that work within each component with additional support through outsourced providers.

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This spreadsheet model is a methodology I’ve used principally for tracking actual sales results and creating forecasts, but does many other things as well.  I originally got it from someone who use to run sales for a $200 mm/year consumer product company, making the methodology robust and workable for small and large companies.

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I love playing in the snow.  Some recent scenic pics from X-C skiing.

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

A few weeks ago, I talked to two different companies.  Both were lamenting at how difficult it was to generate sales for their companies. I can sympathize, as the several businesses I am involved with are currently in the same boat.

I delved a bit into each one’s respective operations.  I could not find anything major that they were doing wrong.  In fact, both businesses were growing.  One had just landed a major customer, although only on a trial basis, but still, a significant step forward.  The other continued to gain new customers, even though each new one was small and only added a fraction to sales.

I’ve been involved in tech startups in the past and when people ask me about those experiences, I usually tell them the following:

      “In tech startups, you can do everything right and still fail”

I think when you have the smartest people and the most money chasing after tech, odds are pretty good that you’re not the first one with your idea, so your success requires an element of luck. Maybe that is just an excuse to make me feel better because I ended up crashing two of those startups.

After speaking with these two companies, and thinking of the above statement, I’ve come up with another statement:

      “In starting and growing any company, you can do everything right and still struggle with generating new sales and growing your business”

Doing everything right does not automatically mean you will grow your company along a steep curve.

So, what should a company do when it is struggling for each new sale? Three things come to mind:

  1. Innovate.  Develop a new product or service or just find better ways of doing things in your company that save time and money.
  2. Save time.  Figure out ways to do things quicker and more efficiently to save you time so you can work on that next innovative product or service or go after more sales.
  3. Save money.  Wring out all the costs in your operation so that more flows to the bottom line.

Those were the easy, no-brainer ones to write down.  I think most business owners will think of that themselves.  But there is one more thing I want to add:

4.  Ask questions.  Find your peers in other companies.  Call them up and starting asking them questions about how they do things.  Offer to share how you do things.  Schedule a quarterly coffee or lunch that brings a few of you together.  Learn from each other.

As owners, we get caught up in our companies and the countless things we have to do to keep them moving forward.  It probably occurs to us to talk to our peers, but it’s low on the priority list.

Who can you think of right now in your industry that you can contact?  Call them.

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

I read an article recently about selling by just making it easier to buy. It got me thinking of a few ways this plays out in my work:

  • Messaging vs. product:  do I focus on more messaging/advertising or do I focus on improving and making a better product that drives word-of-mouth marketing and repeat customers?
  • Price vs. customer service: do I focus on dropping my price to induce purchases or offering better customer service with a generous return or guarantee policy?

These comparisons are not necessarily an either/or, but do offer food for thought in how I might spend my resources to make it easier for a customer to buy.  Instead of trying to sell harder, how can you make it easier for your customer’s to buy?

Disclosure: I have not received any compensation for writing this post. I have no material connection to brands, products or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255.

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